Why Is CERT-In Critical for India’s Cybersecurity Infrastructure?

Imagine opening your banking app to find your savings gone, stolen by a hacker exploiting a software glitch. Or picture a hospital’s systems locked by ransomware, halting critical care. In India, with over 950 million internet users as of September 2025, these cyber threats are real, costing billions annually and endangering lives and livelihoods. Enter CERT-In, the Indian Computer Emergency Response Team, the backbone of India’s cybersecurity defense. Operating under the Ministry of Electronics and Information Technology (MeitY), CERT-In is like a digital firefighter, tackling threats, setting standards, and protecting everything from banks to government portals. In this blog, we’ll explore why CERT-In is critical to India’s cybersecurity infrastructure, breaking it down in simple terms for everyone—from students to business owners. Join us to see how CERT-In keeps India’s digital world safe and secure.

Sep 10, 2025 - 14:23
Sep 10, 2025 - 15:21
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Why Is CERT-In Critical for India’s Cybersecurity Infrastructure?

Table of Contents

What Is CERT-In?

The Indian Computer Emergency Response Team (CERT-In) is India’s national cybersecurity agency, established in 2004 under MeitY. Mandated by Section 70B of the Information Technology Act, 2000, CERT-In is tasked with safeguarding India’s cyberspace against threats like hacking, malware, and data breaches. It’s like the nation’s cyber emergency room, operating 24/7 to respond to incidents, issue alerts, and guide organizations and citizens on staying secure.

CERT-In serves as the central hub for cybersecurity coordination, working with government agencies, businesses, and international partners. It also sets security standards, conducts audits, and promotes awareness through programs like Cyber Surakshit Bharat. With India’s digital economy booming, CERT-In’s role is vital in protecting 950 million internet users and critical systems like banks and power grids.

The Evolution of CERT-In

When CERT-In was launched in 2004, India had just 20 million internet users, and cyber threats were mostly simple viruses. The IT Act gave CERT-In authority to handle incidents, but the 2008 Mumbai attacks exposed the need for stronger cybersecurity, leading to the IT Act amendment in 2008. This expanded CERT-In’s powers to investigate and coordinate responses.

The National Cyber Security Policy (NCSP) 2013 further strengthened CERT-In, emphasizing critical infrastructure protection. By 2025, CERT-In has evolved to tackle advanced threats like ransomware and AI-driven attacks, handling 1.97 million incidents in 2024 alone. Its growth reflects India’s shift from a digital newcomer to a global IT powerhouse, with CERT-In at the forefront.

Core Functions of CERT-In

CERT-In’s role is multifaceted, covering response, prevention, and education. Here’s a table of its core functions:

Function Description
Incident Response Handles cyberattacks like hacking and ransomware.
Threat Intelligence Issues alerts on vulnerabilities and emerging threats.
Security Standards Sets guidelines for organizations to secure systems.
Audits and Compliance Ensures adherence to cybersecurity laws.
Training and Awareness Educates citizens and trains professionals.

These functions make CERT-In indispensable, ensuring a robust defense against cyber threats.

Incident Response and Threat Mitigation

When a cyberattack hits like a data breach at a bank CERT-In is the first responder. It operates a 24/7 helpdesk ([email protected]) where incidents are reported. In 2024, it handled 1.97 million incidents, a 33% rise from 2023. CERT-In analyzes attacks, provides mitigation steps (like patching software), and coordinates with affected organizations.

It also issues advisories 1,750 in 2024 warning about vulnerabilities, such as flaws in popular apps. For example, during a 2024 ransomware attack on a hospital, CERT-In’s quick guidance restored systems, saving lives. Its proactive alerts and real-time response minimize damage and keep India’s digital services running.

Protecting Critical Infrastructure

Critical infrastructure like power grids, railways, and financial systems is a prime target for hackers. CERT-In protects these under the NCSP 2013, working with the National Critical Information Infrastructure Protection Centre (NCIIPC). It conducts security audits, sets standards, and responds to attacks on sectors like energy and defense.

In 2024, CERT-In thwarted a malware attack on a power grid by issuing real-time fixes, preventing blackouts. It also runs sectoral CERTs, like CERT-Fin for banking, to address industry-specific threats. This ensures India’s essential services stay secure, supporting the economy and national security.

Setting Cybersecurity Standards

CERT-In is a rule-maker, setting benchmarks for cybersecurity across India. Under the IT Act, it issues directives, like the 2022 mandate requiring organizations to report breaches within 6 hours. It also enforces the Digital Personal Data Protection Act (DPDPA) 2023, ensuring data privacy compliance.

CERT-In’s guidelines cover cloud security, VPN usage, and software development, helping businesses and government agencies stay secure. For instance, its 2024 cloud security framework reduced breaches in e-governance portals by 25%. By setting clear standards, CERT-In ensures India’s digital ecosystem is robust and trustworthy.

Collaboration with Stakeholders

CERT-In’s strength lies in its partnerships:

  • I4C: Shares data with the Indian Cyber Crime Coordination Centre for fraud investigations.
  • NCIIPC: Protects critical infrastructure like telecoms and railways.
  • Private Sector: Works with Google and Microsoft for threat intelligence.
  • State Agencies: Supports state cyber cells with technical expertise.
  • Global CERTs: Collaborates with US-CERT and others via MoUs.

In 2024, CERT-In’s work with I4C’s Samanvay Platform helped block 7 lakh SIMs used in frauds, showcasing its collaborative impact.

Impact and Achievements

CERT-In’s contributions are significant:

  • Handled 1.97 million cyber incidents in 2024, up 33% from 2023.
  • Issued 1,750 advisories, mitigating threats like ransomware.
  • Trained 3,000 professionals in 2024 via Cyber Surakshit Bharat.
  • Prevented a 2024 attack on a railway network, ensuring service continuity.

Its collaboration with Google’s DigiKavach blocked millions of phishing attempts in 2023, protecting citizens. These achievements highlight CERT-In’s critical role in India’s cybersecurity.

Challenges Facing CERT-In

Despite its successes, CERT-In faces obstacles:

  • Resource Shortages: Limited staff and funding for 1.97 million incidents.
  • Rural Awareness: Low cybersecurity knowledge in rural areas.
  • Advanced Threats: AI-driven attacks and deepfakes require new tools.
  • Compliance Issues: Strict directives like 6-hour reporting burden small businesses.

Overcoming these requires more investment, localized campaigns, and advanced technology.

CERT-In’s Future Role

As India’s digital landscape grows, CERT-In’s role will expand:

  • AI and Quantum Defense: Developing tools for AI and quantum computing threats.
  • Rural Outreach: Expanding awareness through local-language campaigns.
  • Global Leadership: Strengthening ties with international CERTs.
  • Training Growth: Scaling Cyber Surakshit Bharat to train 10,000 professionals by 2030.

Aligned with Digital India 2.0, CERT-In aims to make India a global cybersecurity hub, ensuring a secure digital future.

Conclusion

CERT-In is the cornerstone of India’s cybersecurity infrastructure, protecting 950 million internet users from threats like hacking and ransomware. By responding to 1.97 million incidents in 2024, setting standards, and training professionals, it ensures India’s digital economy thrives securely. Its partnerships with I4C, NCIIPC, and global CERTs amplify its impact, while successes like thwarting attacks on critical infrastructure highlight its importance. Challenges like resource limits and new threats persist, but CERT-In’s proactive approach offers a strong defense. As India’s digital journey continues, CERT-In is your digital protector stay vigilant, report incidents, and help build a safer cyberspace.

Frequently Asked Questions (FAQs)

What is CERT-In?

India’s national cybersecurity agency under MeitY, handling cyber threats and policies.

When was CERT-In established?

In 2004, under the IT Act, 2000.

Why is CERT-In critical?

It protects India’s digital systems from hacking, malware, and data breaches.

How does CERT-In respond to incidents?

It analyzes attacks and provides mitigation via a 24/7 helpdesk.

What are CERT-In advisories?

Alerts on vulnerabilities, with 1,750 issued in 2024.

How many incidents did CERT-In handle in 2024?

1.97 million, a 33% increase from 2023.

Does CERT-In protect critical infrastructure?

Yes, with NCIIPC, securing banks, railways, and power grids.

What is Cyber Surakshit Bharat?

A CERT-In program for training and awareness.

How do I report a cyber incident?

Email [email protected] or call CERT-In’s helpdesk.

Does CERT-In set cybersecurity standards?

Yes, like 6-hour breach reporting and cloud security guidelines.

Who does CERT-In work with?

I4C, NCIIPC, state agencies, and global CERTs.

What is the IT Act’s role?

It empowers CERT-In to handle incidents and enforce standards.

Does CERT-In tackle AI-driven threats?

Yes, it’s developing defenses for AI and deepfake attacks.

How does CERT-In support businesses?

Through audits, guidelines, and incident response.

What challenges does CERT-In face?

Resource shortages, rural gaps, and new threats.

Can citizens use CERT-In?

Yes, for reporting incidents, though NCRP is preferred for frauds.

How does CERT-In collaborate globally?

Via MoUs with CERTs like US-CERT.

What is the DPDPA 2023?

A data protection law enforced by CERT-In.

What’s CERT-In’s future role?

Tackling AI threats and training 10,000 professionals by 2030.

Where can I learn more about CERT-In?

Visit www.cert-in.org.in or follow its advisories.

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Ishwar Singh Sisodiya I am focused on making a positive difference and helping businesses and people grow. I believe in the power of hard work, continuous learning, and finding creative ways to solve problems. My goal is to lead projects that help others succeed, while always staying up to date with the latest trends. I am dedicated to creating opportunities for growth and helping others reach their full potential.