How Are State & Central Agencies Coordinating Cybersecurity Under New Business Rules?

In an era where cyberattacks are as common as morning chai, India is stepping up its game to secure its digital frontiers. With over 800 million internet users and a digital economy projected to hit $1 trillion by 2030, the stakes are sky-high. Cyber threats, from phishing scams costing billions to ransomware attacks crippling businesses, demand a united front. Enter the new business rules under India’s evolving cybersecurity framework, designed to streamline how state and central agencies work together. Imagine a team of superheroes—each with unique powers—joining forces to protect a digital city. That’s the vision behind India’s coordinated cybersecurity efforts, revamped in 2025 to tackle modern threats like AI-driven fraud and 5G vulnerabilities. This blog dives into how these agencies are collaborating, the challenges they face, and what it means for India’s digital future, all explained in a way that even tech newbies can grasp. From the Indian Computer Emergency Response Team (CERT-In) to state police cyber cells, coordination is the name of the game. New rules under the Digital Personal Data Protection Act (DPDPA) 2023 and the Telecommunications Act 2023 are reshaping how agencies share information, respond to threats, and protect citizens. But it’s not all smooth sailing turf wars, resource gaps, and complex threats like deepfakes keep things interesting. Let’s explore how India is knitting together its cybersecurity fabric to stay safe in a connected world.

Sep 26, 2025 - 15:45
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Table of Contents

The Need for Coordinated Cybersecurity in India

India’s digital landscape is booming. Unified Payments Interface (UPI) handles billions of transactions monthly, and AI is revolutionizing everything from agriculture to healthcare. But with great connectivity comes great risk. Cybercrime losses hit Rs 1,087 crore in 2024, with projections of Rs 20,000 crore by late 2025. Scams like phishing, ransomware, and SIM swapping are rampant, and emerging tech like 5G and the Internet of Things (IoT) opens new doors for hackers.

Why coordination? No single agency can tackle this alone. Central bodies like CERT-In handle national-level threats, but state police deal with local fraud. Without seamless teamwork, critical alerts might fall through the cracks. For example, a ransomware attack on a Mumbai hospital could need CERT-In’s expertise and Maharashtra’s cyber police for on-ground action. New business rules aim to bridge these gaps, ensuring faster responses and better prevention.

Key Drivers of Coordination:

  • Rising cybercrime rates targeting individuals and businesses.
  • Complex threats like AI-generated deepfakes and 5G network attacks.
  • Need for real-time data sharing across jurisdictions.
  • Compliance with new laws like DPDPA and Telecom Act.

Coordination isn’t just a buzzword—it’s the backbone of a secure digital India.

Key Central and State Agencies Involved

India’s cybersecurity ecosystem is a web of central and state players, each with distinct roles. Here’s who’s who:

Central Agencies:

  • CERT-In: The national cybersecurity watchdog under the Ministry of Electronics and IT (MeitY). It responds to cyber incidents, issues alerts, and sets security standards.
  • Indian Cyber Crime Coordination Centre (I4C): Under the Ministry of Home Affairs, I4C coordinates with states to combat cybercrime, running initiatives like the Cyber Fraud Helpline 1930.
  • National Critical Information Infrastructure Protection Centre (NCIIPC): Protects critical sectors like power grids and banking from cyber threats.
  • National Security Council Secretariat (NSCS): Shapes high-level cyber policies and coordinates with intelligence agencies.

State Agencies:

  • State Cyber Police: Each state has cybercrime units handling local incidents, like phishing or online fraud. Maharashtra and Karnataka lead with advanced cyber labs.
  • State CERTs: Some states, like Telangana, have their own CERTs to support local cybersecurity efforts.
  • State IT Departments: Manage local digital infrastructure and align with central guidelines.

These agencies form a layered defense, but their success hinges on clear rules and communication.

New Business Rules Driving Coordination

The new business rules, updated in 2025, stem from the DPDPA 2023, Telecommunications Act 2023, and CERT-In’s revised directives. They aim to streamline how agencies work together. Here’s how:

Data Sharing Protocols:

  • I4C’s Cybercrime Intelligence Sharing Platform allows real-time threat data exchange between states and central agencies.
  • CERT-In mandates six-hour incident reporting, ensuring quick alerts across jurisdictions.

Unified Response Framework:

  • The National Cybersecurity Policy 2025 outlines roles: CERT-In leads technical responses, I4C handles crime investigations, and NCIIPC secures critical infrastructure.
  • Joint task forces, like those under I4C, include state police for coordinated raids on cybercrime hubs.

Capacity Building:

  • Central funds support state cyber labs, like Tamil Nadu’s Rs 100 crore facility opened in 2025.
  • Training programs via I4C upskill 10,000 police officers annually on AI and telecom threats.

Private Sector Collaboration:

  • Rules mandate public-private partnerships, with companies like Google sharing threat intelligence through initiatives like DigiKavach.
  • Telecom providers must report breaches to TRAI and CERT-In, aligning with state efforts.

These rules create a structured yet flexible system, ensuring agencies don’t step on each other’s toes while tackling threats.

Challenges in Agency Coordination

Coordination sounds great, but it’s not all rosy. Here are the hurdles:

Challenge Description Impact
Jurisdictional Overlaps Conflicts between state and central agencies over who leads investigations. Delays in response, as seen in the 2024 Bengaluru ransomware case.
Resource Gaps States like Bihar lack advanced cyber labs compared to Karnataka. Uneven response capabilities across regions.
Technical Complexity AI and 5G threats require specialized skills not all agencies have. Slower detection of sophisticated attacks like deepfakes.
Data Privacy Concerns Sharing data across agencies risks violating DPDPA’s privacy rules. Legal challenges and public distrust.

These challenges show that coordination is a work in progress, needing constant refinement.

Key Mechanisms and Their Impact

Despite challenges, several mechanisms are making coordination work:

Real-Time Threat Sharing: I4C’s platform connects 28 states and 8 union territories, sharing 1.2 million threat alerts in 2025 alone. This helped bust a phishing ring in Delhi within 48 hours.

Joint Training Programs: CERT-In and I4C run workshops with state police, covering AI forensics and IoT security. Over 5,000 officers trained in 2025, boosting local expertise.

Public Awareness Campaigns: Initiatives like I4C’s “Cyber Dost” educate 50 million citizens yearly on spotting scams, reducing fraud reports by 15% in urban areas.

Incident Response Protocols: CERT-In’s six-hour reporting rule ensures rapid escalation. For example, a 2025 5G network attack in Mumbai was contained within hours due to swift state-central coordination.

Private Sector Synergy: Google’s DigiKavach and Microsoft’s threat intelligence integrate with I4C, blocking 60 million malicious apps in 2025.

These mechanisms are cutting response times and building a stronger defense network, but scaling them to rural areas remains a goal.

Conclusion

India’s cybersecurity landscape is evolving, and the new business rules are the glue binding state and central agencies. From CERT-In’s technical prowess to state cyber police’s local reach, coordination is turning a fragmented system into a united front. Mechanisms like real-time threat sharing, joint training, and private-sector partnerships are already showing results, cutting fraud and response times. Yet, challenges like resource disparities and jurisdictional tussles remind us that this is a marathon, not a sprint. By refining rules, investing in skills, and engaging citizens, India can build a cybersecurity framework that matches its digital ambitions. The road ahead is complex, but with teamwork, India’s agencies are paving the way for a safer digital future.

Frequently Asked Questions (FAQs)

What are the new business rules for cybersecurity in India?

Rules under DPDPA 2023 and Telecom Act 2023 that streamline data sharing, incident reporting, and coordination between state and central agencies.

Why is cybersecurity coordination important?

It ensures fast responses to threats like ransomware or phishing, combining central expertise with state-level action.

Who is CERT-In?

India’s national cybersecurity agency under MeitY, handling incident response, alerts, and security standards.

What is I4C’s role in cybersecurity?

The Indian Cyber Crime Coordination Centre coordinates state and central efforts, runs helplines, and shares threat intelligence.

How do state cyber police contribute?

They handle local cybercrimes like fraud and phishing, supported by central agencies for complex cases.

What is the DPDPA 2023?

The Digital Personal Data Protection Act regulates data use, requiring consent and breach notifications within 72 hours.

How do agencies share threat data?

Through I4C’s Cybercrime Intelligence Sharing Platform, connecting states and central agencies in real-time.

What is the National Cybersecurity Policy 2025?

A policy defining roles for agencies like CERT-In and I4C, focusing on unified threat response and infrastructure protection.

Why are cybercrimes rising in India?

With 800 million internet users and tech like UPI and 5G, opportunities for scams and hacking are increasing.

What are AI-driven cyber threats?

Threats like deepfakes or AI-powered phishing that use advanced tech to deceive users or bypass security.

How do new rules help with 5G security?

They mandate telecom providers to report breaches to TRAI and CERT-In, ensuring coordinated responses.

What is NCIIPC?

The National Critical Information Infrastructure Protection Centre protects sectors like banking and power from cyberattacks.

Are there enough resources for all states?

Not yet; states like Karnataka have advanced labs, but others like Bihar lag, creating uneven defenses.

How do private companies help?

Firms like Google share threat data via programs like DigiKavach, blocking millions of malicious apps.

What is the Cyber Fraud Helpline 1930?

A 24/7 helpline by I4C to report cybercrimes, helping victims act fast to recover losses.

Do agencies train together?

Yes, CERT-In and I4C train 10,000 officers yearly on AI forensics and telecom threats.

How does public awareness help?

Campaigns like Cyber Dost teach 50 million citizens yearly to spot scams, reducing fraud reports.

Can data sharing violate privacy?

Yes, but DPDPA ensures data is shared securely with consent, balancing security and privacy.

What happens in a ransomware attack?

Agencies like CERT-In provide technical aid, while state police investigate, coordinated via I4C.

What’s the future of India’s cybersecurity?

Stronger coordination, more training, and rural outreach to build a robust, future-ready defense system.

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Ishwar Singh Sisodiya I am focused on making a positive difference and helping businesses and people grow. I believe in the power of hard work, continuous learning, and finding creative ways to solve problems. My goal is to lead projects that help others succeed, while always staying up to date with the latest trends. I am dedicated to creating opportunities for growth and helping others reach their full potential.